Terms & Conditions
Last updated: [publish date]
1. Introduction
Welcome to Vivid. These Terms and Conditions ("Terms") govern your use of our website and services, which are provided by El Vivid Ltd. ("Vivid", "we", "us"), a company registered in Ghana. By using our website or services, you agree to these Terms.
2. Our Services
Vivid provides AI-powered technology and consulting services for businesses. We help businesses identify operational constraints, build and implement tools to solve them, and train their teams to use them. When you engage us for a project, we agree the scope, timeline, fees and deliverables with you in writing. If that agreement conflicts with these Terms, the agreement takes priority.
3. Changes to These Terms
We may update these Terms at any time. When we do, we'll post the new version on this page and change the "last updated" date. If you keep using our website or services after that, you accept the updated Terms.
4. Demos and Prototypes
Our website links to interactive demos of tools we've built, such as Command Center, Revenue OS and Collecto. They are for demonstration only. They may use sample data, change, or go offline at any time, and we don't guarantee they'll be available or accurate. Please don't enter real customer, financial or personal information into a demo.
5. Privacy
Our Privacy Policy explains how we collect and use the information you share with us, including through our contact form. It forms part of these Terms.
6. Using Our Website
You agree to use our website and demos only for lawful purposes. You must not try to disrupt, hack, copy or misuse them, or submit false information through our forms.
7. Intellectual Property
All content on this website, including text, design, logos and demos, belongs to El Vivid Ltd. or its licensors. You may not copy or reuse it without our written permission. Ownership of any tools we build for you is set out in your project agreement.
8. AI-Powered Features
Some of our tools use artificial intelligence. AI can produce results that are incomplete or inaccurate, so please review important outputs before relying on them to make decisions.
9. Third-Party Services
Our website and tools may link to or work with services we don't own, such as messaging, payment or hosting platforms. We don't control those services and aren't responsible for their content or practices. Their own terms apply.
10. Suspension of Access
We may suspend or restrict your access to our website or demos at any time, without notice, if we believe you've broken these Terms.
11. Changes to Our Website and Services
We may change, pause or withdraw any part of our website, demos or services at our discretion, without notice.
12. Disclaimer and Limitation of Liability
Our website and its content are provided "as is", without warranties of any kind. To the fullest extent the law allows, El Vivid Ltd. and its directors, employees, partners and suppliers are not liable for any indirect, incidental or consequential losses, including lost profits, data or goodwill, arising from your use of, or inability to use, our website or demos. Nothing in these Terms limits any liability that cannot be limited under Ghanaian law.
13. Governing Law
These Terms are governed by the laws of the Republic of Ghana, and any disputes will be handled by the courts of Ghana.
14. Contact Us
If you have any questions about these Terms, contact us:
Email: team@vividconcepts.org
Phone: +233 20 675 6607
Address: GM-050-5473, UPSA Road, Accra, Ghana